UTILITY

PRIVACY POLICY

Privacy Policy

Effective Date: May 15, 2025

Chapter 1 Fitness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ch1fitness.com, engage with our services, or contact us. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

  • Visit our website
  • Register for a membership or services
  • Contact us via forms, email, or phone
  • Subscribe to newsletters or promotions

The personal information we collect may include:

  • Full name
  • Email address
  • Phone number
  • Address
  • Payment details (processed securely through third-party platforms)
  • Health-related information for fitness program customization (only if voluntarily provided)

We also collect non-personal information through cookies and analytics tools to improve your website experience.

2. How We Use Your Information

We use the collected information to:

  • Provide and manage our services
  • Personalize your fitness programs and member experience
  • Communicate with you about updates, promotions, or changes
  • Process payments and manage billing
  • Improve website performance and user experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Trusted third-party service providers (e.g., payment processors, email marketing platforms)
  • Legal authorities when required by law
  • Business partners only with your consent

All third parties are required to protect your information in accordance with this policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Despite our efforts, no method of transmission over the internet is 100% secure. We encourage users to also take precautions when submitting personal data online.

5. Your Choices & Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Withdraw consent at any time (where applicable)

To exercise your rights, contact us at info@ch1fitness.com.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can modify your browser settings to decline cookies, but this may affect your use of some website features.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have mistakenly collected such information, please contact us immediately.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Effective Date." We recommend checking this page periodically to stay informed.

9. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Chapter 1 Fitness
155 E Ray Rd UNIT 4
Chandler, AZ 85225
📧 info@ch1fitness.com
📞 +1 (510) 703-3382